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Residential

Monster gives you unlimited data at the fastest speeds and the most competitive rates. Monster Broadband provides the best service for the best value.

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Commercial

Monster Broadband delivers fast, secure and reliable high speed Internet and digital voice that is affordable and easy to install.

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Support

Real people, when you need them. Monster provides live, local support. When you need to talk to someone, we are there 7 days a week until 10p.m. We answer the phone.

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Coverage

We are able to provide fixed wireless service to Bedford, Coffee, Franklin, Giles, Lawrence, Lincoln, and Moore county. 

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NO HASSLE INTERNET

Monster Broadband is now Point Broadband but nothing has changed. We still offer truly unlimited, high speed Internet with no data limits, no overage charges, and we never threshold or throttle you. Plus there’s never a contract and we offer a 30-day money-back guarantee.

REACH TECH SUPPORT 24/7

One of the positive changes we’re making is that we can now offer 24/7 tech support. Live, local tech support is available from our local folks in the Winchester office from 8:30 AM to 10 PM Monday through Thursday and 8:30 AM to 5 PM on Friday. Someone is also available to take your call after 10 PM each weeknight and all weekend. Simply call 844-407-6468 or 931-361-0111 or 800-315-6444. We do not monitor email, text, or social media after 10 p.m. or over the weekend. Messages sent there will be answered as soon as we return to the office the following business day.

ONLINE BILL PAY

Bill pay is available to all customers 24/7 online by visiting https://www.point-broadband.com > Pay Bill. Choose Former Monster Customer from the Select Your Region drop down. You’ll need your previously assigned bill pay username and password. If you’ve been turned off for non-payment, once you’ve paid your bill, services will come back online at the top of the next hour.

 

  

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In the News

  • Connected Tennessee Article

    Monster Broadband is a local wireless provider that is working to bring high-speed Internet services to Lynchburg and the surrounding counties, targeting communities that do not yet have DSL or cable modem services. Since its launch in July 2009, it has lived up to its name -- bringing broadband to the masses in areas that previously had no access. Monster’s coowner, Steve Baker, shares a timeline of its impressive progress over the past seven months...

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  • Shelbyville Times Article 2

    Local and federal officials are starting to get involved in the issue of making broadband Internet access more accessible to more people.

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